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The Soft Skills Disconnect

By National Soft Skills Association 449 Comments

Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has all concluded that 85% of job success comes from having well‐developed soft and people skills, and only 15% of job success comes from technical skills and knowledge (hard skills). These statistics were extrapolated from A Study of Engineering Education, authored by Charles Riborg Mann and published in 1918 by the Carnegie Foundation. The cited figures come from the data on pages 106‐107.

Download the Research

That is not a typo, it is correct—1918. So we have known for almost 100 years that soft skills are critical to the success of any organization. So why is it that in another study by the American Society for Training and Development (ASTD) The State of the Industry Report (Green and McGill, 2011), U.S. employers spent $171.5 billion on employee learning and development in 2010, and 27.6% of those training dollars went to soft skills training?

If soft skills are six times more important than hard skills for job success, why is almost ¾ of all the training dollars going to hard skills?

social-skills-disconnect-infographic

Filed Under: Research & Publications

About the Author

National Soft Skills Association™ (NSSA) is a national clearing house on past and present research and to identify the best practices within the soft skills field.

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      what’s amazing is that schools aren’t teaching these skills! Parents need to ask WHY Educators are not teaching them.

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        Many of these skills could and should have been taught by the parents.

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      Reach out to Superintendents and Principals and ask “why” they’re not teaching these skills!

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  309. Raja Kumar says

    September 27, 2022 at 6:38 am

    Effective Communication is one of the hallmarks of having a successful business. In today’s world, with many varying styles and types of Communication, it can be quite hard to distinguish and check which of these are most effective.

    Reply
  310. Raja Kumar says

    September 27, 2022 at 6:39 am

    “Discord became a target tool for alt-right groups in 2017, and the software was used to gather supporters owing to a lack of security.
    One of the reasons why security-conscious firms are seeking for better and more secure alternatives to Discord is because it is subject to hacking attempts.”

    Reply
  311. FinanceBuzz says

    December 6, 2022 at 10:56 am

    The Soft Skills Disconnect is a failure to communicate and early warning signal for those with the greatest potential to prosper, be more successful, and less likely to become disconnected.

    Reply
  312. Bottled And Jarred Packaged Goods says

    December 6, 2022 at 10:57 am

    In today’s world of increased complexity and complexity, we are faced with a “soft skills disconnect”

    Reply
  313. ahmed staps says

    January 22, 2023 at 7:30 am

    thank you

    Reply
  314. ahmed staps says

    February 22, 2023 at 5:02 am

    Thank you very much for providing very useful information

    Reply

Trackbacks

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    October 3, 2018 at 2:16 pm

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    October 4, 2018 at 12:14 am

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  6. XStream Travel and Success Training Institute Host Live Soft Skills Workshops – HRBusinessPros.com says:
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  69. Lifelong studying brings enterprise success – My Place Cafe says:
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  73. Lifelong Learners Carry Enterprise Success - BuyInsuranceGroup.com says:
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    […] of a brand new rent than arduous expertise (i.e., accounting coaching or laptop programming). Research have illustrated this for many years. Analysis performed by Harvard College, the Carnegie Basis, […]

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  74. Lifelong Learners Bring Business Success - Digital USA Info says:
    August 2, 2022 at 2:02 pm

    […] to the success of a new hire than hard skills (i.e., accounting training or computer programming). Studies have illustrated this for decades. Research conducted by Harvard University, the Carnegie […]

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  75. Top 12 Soft Skills Consulting Firms Look For says:
    August 23, 2022 at 8:59 am

    […] Harvard University claimed that 85 percent of success in any job comes from having strong soft skills, and only about 15 percent comes from technical abilities. You can tell by those figures that soft skills are vital, but they are also the most lacking elements in workplaces. […]

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    […] by Harvard University, the Carnegie Foundation and Stanford Research Center has all concluded that 85% of job success comes from having well‐developed soft and people skills. Therefore, honing general soft skills […]

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  77. Soft Skills for 2022 that Employers Require – IT Resources Corp says:
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    […] Furthermore, these companies reported a 250% return on investment. Lastly, research from the National Soft Skills Association reports that 85% of jobs success comes from having well-developed soft […]

    Reply
  78. Stating your opinion is not enough. Here are the 3 parts to an actual argument. - TriviumU says:
    September 21, 2022 at 2:44 pm

    […] A study conducted by Stanford, Harvard, and the Carnegie Foundation showed that a whopping 85% of your […]

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  79. Skills Needed for the Future Of Work – WorkShift says:
    September 26, 2022 at 8:55 am

    […] Soft skills are what’s needed to build a repertoire with your coworkers. While technical skills can always be trained and honed, soft skills are the driving force behind teamwork and more effective communication. In fact, 85% of job success comes from having well-developed people and soft skills.  […]

    Reply
  80. Finding Your Opportunity Zone: 3 Ideas to Create A Sustainable Client Pipeline – ClearSky 2100 Ventures says:
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    […] According to research from Harvard University, Stanford, and the Carnegie Mellon Foundation, between… […]

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    […] to a Harvard survey, people skills account for 85% of professional success. This means that relationship-building skills in business are key to […]

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  82. 5 Reasons Companies Will Want To Hire You as AI and Data Engineers | Squadery Insights says:
    November 30, 2022 at 7:43 am

    […] teams your chances of getting hired are greater. Employers value soft skills. Research from Harvard University concluded that soft skills can contribute to up to 85% of job success past initial selection. […]

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    […] printed in 1918, Harvard College, the Carnegie Basis, and Stanford Analysis Middle discovered that 85% of job success comes from having well-developed delicate abilities. Solely 15% comes from exhausting abilities, […]

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  95. Make Money: 10 Invaluable Soft Skills You Should Have To Succeed (With Examples) » News 13 Sports says:
    December 31, 2022 at 8:44 pm

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  96. 10 Invaluable Soft Skills You Should Have To Succeed (With Examples) - My Intermix says:
    December 31, 2022 at 10:05 pm

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  97. 10 Invaluable Tender Expertise You Ought to Have To Succeed (With Examples) – Web husell says:
    December 31, 2022 at 10:17 pm

    […] research, Harvard College, the Carnegie Basis, and Stanford Analysis Middle discovered that 85% of job success comes from having effectively‐developed gentle expertise. Solely 15% comes from arduous […]

    Reply
  98. 10 Invaluable Soft Skills You Should Have To Succeed (With Examples) - JoGoCash says:
    January 1, 2023 at 7:29 am

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  99. 10 Invaluable Comfortable Abilities You Ought to Have To Succeed (With Examples) – Workonlyn says:
    January 1, 2023 at 8:12 am

    […] revealed examine, Harvard College, the Carnegie Basis, and Stanford Analysis Heart discovered that 85% of job success comes from having properly‐developed comfortable expertise. Solely 15% comes from exhausting […]

    Reply
  100. The Power of Leverage in Leading the Life You Want - Winalize says:
    January 2, 2023 at 3:44 am

    […] [1] ^ Cambridge Dictionary: Leverage [2] ^ Harvard Business Review: What I Learned from Warren Buffett [3] ^ KRC Research: Work Market Report 2020 [4] ^ National Soft Skills Association: The Soft Skills Disconnected […]

    Reply
  101. The importance of developing soft skills in childhood - Morphoses says:
    January 2, 2023 at 8:00 am

    […] with others. These skills are important for success in both personal and professional settings, and research suggests that they are even more important than hard skills, or technical skills, in determining […]

    Reply
  102. 10 Invaluable Soft Skills You Should Have To Succeed (With Examples) - Start Work At Home says:
    January 9, 2023 at 8:08 am

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  103. 10 Invaluable Soft Skills You Should Have To Succeed (With Examples) - Lizordonez says:
    January 9, 2023 at 1:47 pm

    […] study, Harvard University, the Carnegie Foundation, and the Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  104. 10 Soft Skills You Need to Conquer the Professional World (With Examples) says:
    January 9, 2023 at 4:07 pm

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  105. 10 Soft Skills You Need to Conquer the Professional World (With Examples) – My Life, I Guess says:
    January 9, 2023 at 5:49 pm

    […] study, Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of job success comes from having well‐developed soft skills. Only 15% comes from hard skills, notably technical […]

    Reply
  106. How Can Behavioral Training Paired with Soft Skills Help a Business? says:
    January 11, 2023 at 1:56 pm

    […] to Harvard University research, having well-developed soft skills accounts for 85% of work performance. Unsurprisingly, soft skills paired with behavioural training […]

    Reply
  107. The Power of Leverage in Leading the Life You Want - Vision Magazine says:
    January 15, 2023 at 11:20 pm

    […] [1] ^ Cambridge Dictionary: Leverage[2] ^ Harvard Business Review: What I Learned from Warren Buffett[3] ^ KRC Research: Work Market Report 2020[4] ^ National Soft Skills Association: The Soft Skills Disconnected […]

    Reply
  108. 5 New Year's Resolution Goals - GreatWork! Employment Services says:
    January 17, 2023 at 7:17 am

    […] New skills Consider working on or helping employees develop new soft skills.  Soft skills improve workplace wellness, leadership, and relationships and lead to higher career and business success rates. […]

    Reply
  109. Laid Off From A Tech Company? Leverage Your Soft Skills To Get Hired In Another Industry - WorldNewsEra says:
    January 19, 2023 at 11:41 am

    […] study by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded 85% of job […]

    Reply
  110. Laid Off From A Tech Company? Leverage Your Soft Skills To Get Hired In Another Industry - Europe Times says:
    January 19, 2023 at 11:41 am

    […] study by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded 85% of job […]

    Reply
  111. Despedido de uma empresa de tecnologia? Aproveite suas habilidades interpessoais para ser contratado em outro setor - Forgem Caps says:
    January 19, 2023 at 11:41 am

    […] estudar pela Harvard University, a Carnegie Foundation e o Stanford Research Center concluíram que 85% do […]

    Reply
  112. Laid Off From A Tech Company? Leverage Your Soft Skills To Get Hired In Another Industry - News AKMI says:
    January 19, 2023 at 11:42 am

    […] study by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded 85% of job […]

    Reply
  113. Fired from a tech company?Leverage your soft skills to get hired in another industry - Prison Planet says:
    January 19, 2023 at 11:47 am

    […] study A study by Harvard University, the Carnegie Foundation, and the Stanford Research Center concluded […]

    Reply
  114. Laid Off From A Tech Company? Leverage Your Soft Skills To Get Hired In Another Industry - ASIAN POST says:
    January 19, 2023 at 12:07 pm

    […] study by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded 85% of job […]

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  115. Affected By The 2023 Tech Layoffs? Leverage Your Soft Skills To Get Hired In Another Industry - Forbes - HOMEWORK AND ASSIGNMENT STUDY TOOLS says:
    January 21, 2023 at 5:38 am

    […] industries and can often be the difference between you receiving job interviews and offers or not.A study by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded 85% of job […]

    Reply
  116. Liberal Arts Job Scope in 2023 - says:
    February 9, 2023 at 6:41 am

    […] leverage in job interviews, and according to a study by Stanford Center and Harvard University, 85% of job success comes from soft […]

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  117. What is Soft Skills Training? | WorkRamp says:
    February 20, 2023 at 11:26 am

    […] Research shows that 85 percent of career success comes from having well-rounded soft skills. In fact, the global soft skills training market is expected to double and reach over $47 billion by 2027, largely because employees with both are easier to work with.  […]

    Reply
  118. Why The World Financial institution Helps Creating A Progress Mindset In Faculties - Gamingpixel.in says:
    February 24, 2023 at 3:09 am

    […] simply technical abilities is gaining traction. Nonetheless, it has taken 100 years to get there. A examine by Harvard College and others in 1918 concluded that 85% of job success comes from smooth and other […]

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  119. Why The World Bank Supports Developing A Growth Mindset In Schools - Rapid Telecast says:
    February 24, 2023 at 3:44 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  120. Why The World Bank Supports Developing A Growth Mindset In Schools – Gambino Daily says:
    February 24, 2023 at 3:47 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  121. Why The World Bank Supports Developing A Growth Mindset In Schools – Emmetico says:
    February 24, 2023 at 3:55 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  122. Why The World Bank Supports Developing A Growth Mindset In Schools – Direction Taker says:
    February 24, 2023 at 4:04 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  123. Why The World Bank Supports Developing A Growth Mindset In Schools – Swense Tech says:
    February 24, 2023 at 4:34 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  124. Why The World Bank Supports Developing A Growth Mindset In Schools - ModCom says:
    February 24, 2023 at 11:29 am

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  125. Why The World Bank Supports Developing A Growth Mindset In Schools – Innovatio Media says:
    February 24, 2023 at 1:13 pm

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  126. Soft Skills That Are Essential to Workplace Success – Nonprofit Skills says:
    February 24, 2023 at 3:24 pm

    […] According to a study published by the Carnegie Foundation in 1918, soft skills make up 85% of job success. Eighty-five percent! Meanwhile, employers spend more money on hard skills training every year. If soft skills are that important to job success, employers need to change their direction and get on board with more soft skills training. Check out the graphic below to learn what soft skills are essential for your workplace performance. […]

    Reply
  127. Why The World Bank Supports Developing A Growth Mindset In Schools - Pedfire says:
    February 25, 2023 at 11:12 pm

    […] than just technical skills is gaining traction. However, it has taken 100 years to get there. A study by Harvard University and others in 1918 concluded that 85% of job success comes from soft and […]

    Reply
  128. Why The World Bank Supports Developing A Growth Mindset In Schools - Gigforgo - Never Miss a Beat says:
    February 26, 2023 at 8:48 pm

    […] simply technical abilities is gaining traction. Nonetheless, it has taken 100 years to get there. A study by Harvard College and others in 1918 concluded that 85% of job success comes from delicate and […]

    Reply

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